Click Initiate

Click Generic Service Request

Displays the review and confirmation details

Click Confirm

Displays the confirmation details

Displays the status details

Select the CIF details using lookup

Select the CIF details by double clicking on a row / record

Select the 'Service Type' from dropdown

Enter the reference to reflect in your account

Select the 'Account Number' using lookup

Select the account number by double clicking on a row / record

Enter the 'Remarks'

Click Submit